case study: assembly services
Country Fire Authority
cfa & waverley social enterprises
Reliable Assembly Services for a Statewide Critical Upgrade
When the Country Fire Authority (CFA) undertook a major upgrade of its radio communications equipment, reliability was non-negotiable. The project required precision assembly, careful quality control, and on-time delivery across Victoria.
CFA partnered with Waverley Social Enterprises to deliver a large-scale, technically detailed assembly project, while also aligning with its values of inclusion and community contribution.
the challenge
Complex Assembly at Scale
CFA needed to upgrade 1,650 radios from analogue to digital for brigades across Victoria. Each unit required careful disassembly, rewiring, and reassembly before being returned to service.
The challenge was multifaceted:
Manage a high-volume assembly project with strict quality requirements
Complete technically detailed electrical and mechanical assembly work
Coordinate packing and statewide distribution
Deliver the project on time without diverting CFA’s internal resources
Align the work with CFA’s commitment to inclusion and community support
Each radio involved multiple detailed steps, including component removal, wire stripping, crimping, fuse replacement, rewiring, and final quality assurance checks.
The Solution
End-to-End Assembly Services Delivered with Precision
Waverley Social Enterprises managed the project from start to finish.
CFA engaged Waverley to handle the full rollout, with supported employees completing the hands-on assembly work, quality checks, and logistics coordination. Working to clear processes and checklists, the team ensured every radio met operational and usability standards before dispatch.
Waverley’s assembly services included:
Disassembly and retrofitting of existing radio units
Electrical rewiring using new and recycled components
Crimping, heat shrinking, fuse replacement, and component installation
Tidy, user-friendly wiring to support ease of use in the field
Final quality assurance checks on every unit
Packing and coordinated delivery to brigades across Victoria
The result was a reliable, well-managed assembly solution delivered at scale.
the impact
Consistent Results for a Critical Service
The partnership delivered strong outcomes for CFA and the wider community:
1,650 radios successfully upgraded and delivered on time
Significant savings in time, effort, and internal resources for CFA
A smooth statewide rollout of upgraded digital radio equipment
Meaningful employment created through an inclusive procurement approach
As CFA Program Director Shane Peacock noted, the attention to detail was critical to the project’s success, with Waverley’s team delivering consistently high standards across hundreds of technically complex units.
Looking for assembly services you can rely on?
This project demonstrates Waverley Social Enterprises’ capability to deliver reliable assembly services for complex, high-volume projects, without compromising on accuracy, timelines, or quality.
For organisations seeking a trusted assembly partner that can manage detail-heavy work at scale, Waverley offers commercial capability with an added layer of social impact.
Get results while supporting inclusion
When you partner with us, you not only get quality and cost-effective results, but you also help create employment opportunities for people with disabilities.
- Social Impact
- Quality Services
- Community Support
