case study: beauty & cosmetics packing
L’Oréal Australia
L'Oréal & waverley social enterprises
The Beauty of commercial outcomes with social impact
For over ten years, Waverley Social Enterprises has been proud to partner with L’Oréal Australia, the global beauty leader known for its innovation, excellence, and commitment to doing good while doing business.
What began as a packing partnership has evolved into something much deeper.
Today our partnership is a powerful example of how inclusive employment and commercial reliability can coexist seamlessly to create shared value for business and community alike.
the challenge
Finding a Co-Packing Partner that could embed ESG into supply chain.
As part of its ESG and inclusive sourcing strategy, L’Oréal Australia set out to embed social impact directly into its supply chain, not as an add-on, but as business as usual.
The challenge was clear:
Meet strict global quality and compliance standards
Deliver at scale, often under tight timeframes
Maintain consistency, accuracy, and reliability
Create genuine, sustainable social impact.
Like many large organisations, L’Oréal needed a co-packing partner that could perform like a commercial operation, delivering social impact without compromising on speed or quality.
the solution
High-Accuracy Co-Packing with real social impact.
Waverley Social Enterprises delivered exactly that.
Across a range of projects, from hand-packing cosmetic kits to preparing retail-ready product displays, Waverley provided end-to-end co-packing services with a 99%+ accuracy rate and DIFOT record.
With more than 40 years of experience in commercial packing and an on-demand supported workforce of over 380 people, Waverley was able to scale quickly while maintaining the same level of precision on every line.
In one standout moment during the height of COVID-19, Waverley mobilised its multi-site workforce to pack and dispatch 40,000 care packs in just 72 hours, all delivered on time and without defects. It was a clear demonstration of what reliable co-packing looks like under pressure.
We’re extremely proud of this cooperation. Their team is an extension of ours, and we hope to continue growing that cooperation long-term.
the impact
Strong Commercial Outcomes, Strong Social Impact
Over the course of the partnership, L’Oréal and Waverley have achieved outcomes that matter to both business and community:
Ongoing, meaningful employment for people with disabilities across Melbourne
High-volume, high-accuracy co-packing delivered year after year
Trusted support for L’Oréal’s ESG and inclusive sourcing commitments
Long-term reliability that allows L’Oréal to plan, scale, and deliver with confidence
Behind every order are the Workmates of Waverley, skilled and dedicated employees whose work powers consistent results for one of the world’s most recognised brands.
Looking for a reliable co-packing partner?
If your business needs a co-packing partner that delivers on quality, accuracy, and scale, while also helping you meet ESG and social procurement goals, Waverley Social Enterprises can help.
Let’s talk about how reliable co-packing can create real impact, without compromising performance.
Get Results while Supporting Inclusion
When you partner with us, you not only get quality and cost-effective results, but you also help create employment opportunities for people with disabilities.
Get in touch to discuss your packing and packaging needs.
- Social Impact
- Quality Services
- Community Support
